How we work
Last updated 2026-09-21
People are right to be careful about who touches their car. This page is the long answer: exactly how we clean, exactly what we put on your paint, what we refuse to do, and what has to be true before we take a single baht. If anything here reads as vague, tell us and we will make it specific.
We are not open yet, and that is deliberate
There is nothing to book on this site today. You can leave a phone number and that is all it does. We are not taking payments, deposits or card details, and we never will on this site — when we do start, you pay the technician in person, after the work.
We will not clean a car for money until the company is registered, the local authority licence for this trade is issued for the area we work in, and liability cover is in place. Washing cars commercially in Thailand needs a licence from the tessaban or or-bor-tor under the Public Health Act. We would rather open late than operate without one.
You can check this yourself rather than take our word for it. The moment we are registered, the company name and registration number appear in the footer of every page on this site. If they are not there, we are not trading yet.
We also have no customer reviews, because we have had no customers. Anyone showing you reviews of a service that has not started is showing you something invented.
The one rule that never bends
No cloth touches your paint until the dirt has been lifted off it by foam and flowing water.
Dried mud, sand and road dust are silica — they are grit. Dragging a cloth across grit is precisely how swirl marks and micro-scratches get into clearcoat, and it is the single most common way cars are damaged by washing. Grit comes off by chemistry and flowing water, never by fabric.
This is why a heavily soiled car cannot be cleaned without water, and why we will not do it even if it would be quicker and even if you ask. What we do instead is further down this page.
Three methods, and when each one is used
Contained water wash — our default, and the better clean. We lay a bermed mat under the car, foam the whole vehicle and let it dwell, then rinse contact-free from the top down with a 12V diaphragm pump. Not a pressure washer: high pressure atomises water out of containment and is far louder. Only after the grit has been floated off does anything touch the paint. Every drop is vacuumed off the mat into a sealed tank and carried away.
Rinseless wash — about eight litres in a bucket with a grit guard at the bottom, no hose and no runoff. The floor stays dry. This is the method that quietly rescues most condominium jobs: buildings ban hoses and wet floors, not buckets.
Waterless — spray and fresh microfibre, panel by panel. We use it where neither of the above is permitted: on a public soi or kerbside the law does not allow us to put a mat, buckets or tanks down on a road at all, so everything stays in the van.
The hard limit: rinseless and waterless are for light and normal soil only — dust, road film, a week or two of city driving. Mud, site dust and heavy beach salt need the contained water wash, and nothing else will do.
If your car needs water and the place will not allow it, we do not wipe it anyway. We will ask whether the car can move onto any private ground within walking distance, offer to collect it and bring it back, or do the lighter clean now and book the full one somewhere we can do it properly. Whichever you choose is fine. Doing it badly is not on the list.
Why our waterless wash will not sand your paint
The warning you may have read about waterless washing is real, and it applies to doing it wrong: spraying a dusty car and wiping it with one cloth is sandpapering the clearcoat. The product is not what makes it safe — the discipline is.
- The product is an encapsulating polymer: it wraps each particle of dirt in lubricant so the particle lifts into the towel instead of being dragged across the paint.
- Twelve to sixteen plush microfibre towels per car. One panel per towel face, then flip, then a fresh towel. A re-used dirty face is the sandpaper — so it never gets re-used.
- Buckets have grit guards, so the sand drops below the grate and the mitt does not reload it on the next dip.
- Wheel towels are a different colour, never go near paint, and are washed as a separate load. Brake dust is iron and ceramic particles — the worst thing you could put on a panel.
- Towels are washed at 60°C with microfibre detergent and no fabric softener. Softener permanently kills absorbency, and a towel that will not absorb is a towel that pushes grit around.
- We ask how dirty the car is when you book, with pictures rather than words, so the wrong method is never chosen by accident on the day.
What we put on your paint — and what we refuse to
If your car is ceramic coated, has paint protection film, or has a wrap, tell us and we record it against the car so every future visit knows. Those cars get pH-neutral products only — no iron remover, no aggressive degreaser.
- Hydrofluoric acid or ammonium bifluoride wheel cleaners. These are widely sold here, often labelled 'acid-free', and they are not — it is the same fluoride ion. The burns are painless for up to a day and a low-concentration burn over a small area of skin can be fatal. We use a non-acid iron remover instead.
- Ammonia glass cleaner. Window tint is close to universal in Thailand and ammonia degrades it. Ours is ammonia-free, inside and out.
- Chlorinated solvent degreasers. They pass straight through an oil interceptor and create a disposal problem we would then be hiding.
- Gloss sealant or gloss detailer on matte or satin paint. It leaves patches that cannot be corrected on site. We carry a matte-specific product permanently.
- Anything without a Thai-language label and a Thai safety data sheet we can produce on request. A supplier who cannot provide one is usually repackaging somebody else's product.
Water spots, which are a real risk here
In this climate the danger is not the washing, it is the drying. Water left to evaporate on a hot panel leaves mineral rings baked into the clearcoat, and removing those properly means machine polishing.
So we dry panel by panel as we go, never at the end, with high-pile drying towels — thin towels are the second most common cause of swirl marks after re-used dirty ones. Where there is a choice we work in shade or in a basement bay rather than on a panel in direct midday sun.
The silent visit, and how we make it safe
Letting a stranger work on your car while you are not there is a real thing to be careful about. We think the honest answer is not to promise you can trust us, but to make the visit produce evidence whether you are watching or not.
- Before anything is touched, the technician records a walk around the outside of the car and a pass through the inside. Again at the end. This happens on every visit and it is not optional — our own app will not let a job start until the recording exists.
- Two timestamps are kept: the one the phone claims, and the one our server saw. Only the second is evidence, because only the second comes from a clock we control. A recording cannot be backdated after a mark appears.
- The recording is kept for thirty days and then deleted automatically. Only we see it, and only if something is questioned. It is never published and never shown to anyone else.
- Every technician has their own named account, created by the owner, and can only see the jobs assigned to them. There is always a record of exactly who was at your car and when.
- A fully silent visit needs your licence plate, because with nobody present the plate is the only way we can be certain we are cleaning the right car.
- Because we film the inside too, please take documents and valuables out before we arrive. It is your car and your privacy, and the less that is in it the less we record.
If we damage something
Tell us within 48 hours of the visit, with photographs, and we will put it right or pay to have it put right. We do not argue about it. Beyond that, what we owe you for any one visit is limited to what you paid for that visit.
The before-and-after recording protects you here as much as it protects us: it is the thing that settles whether a mark was already there, without either of us having to rely on memory.
What we will never claim
A clean car shows its flaws more clearly than a dirty one. That is worth knowing before we start, so here is what a wash does not do.
- We do not remove rust, etched paint or dead clearcoat. No wash does. A wash reveals them; we will point them out plainly and we do not charge more for them.
- We do not do machine polishing or paint correction, so we cannot remove existing swirl marks. Our hand polish adds gloss; it does not repair damage.
- We do not repair, respray or touch up paint, and we do not service anything mechanical.
- We will not describe anything we do as 'scratch-free'. No method of washing a car is, and a business that tells you otherwise is either careless or selling.
Your details, and what this site does with them
This site never asks for card, bank or payment details, and it never will. Payment happens in person with the technician. If any page claiming to be us ever asks you to pay online, it is not us.
You can book as a guest without making an account. We ask for a phone number because a technician who cannot find your car needs to reach you, and for an address because we are driving to it. What we hold, why, and how long for is set out in the Privacy Policy, and you can ask us to delete it at any time.
Anything here you want in writing before you book, just ask us. The full terms and the privacy notice are here: Terms of Service · Privacy Policy
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